VISOContact Us
| Topic | How to reach us |
|---|---|
| Account help, purchases, VIP | In the app: Me → Settings → Help, or email [email protected] with your VISO ID |
| Report a user or content | Use Report on the profile, chat or room. For urgent safety issues, also email [email protected] with the subject "Safety" |
| Child safety | [email protected] with the subject "Child safety" — see Child Safety Standards |
| Privacy and data requests | [email protected] with the subject "Privacy" — see Privacy Policy |
| Delete your account | See Delete Account |
| Appeals | [email protected] with the subject "Appeal" and your VISO ID, within 30 days |
| Hosts, agencies and partnerships | [email protected] with the subject "Partnership" |
| Law enforcement requests | [email protected] with the subject "Law enforcement" |
VISO is operated by Orango Pte. Ltd., Singapore. We aim to reply within 2 business days.